Terms of Service

1. Description of the Service

DRAPAI provides AI-powered virtual try-on and fashion imaging tools. You may use the Service to upload photos, apply virtual garments or styling, and view or download results, subject to your plan and these Terms. The Service processes your uploads on our systems (including automated processing partners such as our cloud infrastructure, workflow automation, and AI image-generation providers) to generate outputs. Features and availability may differ between the website and mobile app.

2. Eligibility and Account

You must be at least 13 years old, or the higher minimum age required by applicable law in the relevant jurisdiction, to use the Service. If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. You must provide accurate information and update it as needed.

3. Acceptable Use

You agree to use the Service only for lawful purposes and in line with these Terms. You are solely responsible for Your Content and for any outputs you save, publish, or share outside the Service.

You must not: (a) upload or generate content that infringes intellectual property, privacy, publicity, or personality rights, or that is illegal, defamatory, harassing, hateful, or otherwise harmful; (b) depict any identifiable person—including public figures—without permission where required by law, or in a way that is deceptive, mocking, sexualised without consent, or intended to mislead others about endorsement, identity, or events; (c) impersonate another person or misrepresent the source or authenticity of an image; (d) attempt to reverse-engineer, scrape, or overload the Service; (e) use the Service to build a competing product or to train AI models without our written permission; (f) share your account or access in a way that violates your plan; or (g) use outputs in regulated advertising, political campaigning, or other contexts where substantiation or consent is required, unless you have verified that your use is lawful. We may suspend or terminate access, remove content, or restrict features for violations.

4. Your Content and Licences

You retain ownership of content you upload (“Your Content”). You grant us a non-exclusive, royalty-free, worldwide licence to use, process, store, transmit, and display Your Content solely to provide and secure the Service (for example, generating try-on results and delivering them to you). We do not use uploaded photos or generated images to train or fine-tune generative AI models. Images may contain facial or other physical characteristics; we process image content only to provide the requested virtual try-on and related functionality and do not use it for facial recognition or identification of individuals.

Visual assets (uploaded photos, garment images, and generated outputs) are kept in private, account-scoped storage only for a limited time so you can view or download results, then deleted by automated cleanup. Generated try-on outputs are typically retained for about 14 days after a job finishes. Failed or aborted jobs are typically eligible for cleanup within about 72 hours. Unfinished provisional uploads (not yet tied to a finished job) are typically removed within about 1 hour. Looks you save in the app wardrobe or poses on your device are stored locally on that device and are not a cloud photo library we operate; they are not transmitted to our servers unless you explicitly select them for a try-on or other cloud feature. Account-related metadata (such as job status and timestamps) may be kept longer as described in our Privacy Policy.

Data is protected in transit (TLS). Stored files are held in private, access-controlled storage scoped to your account; we do not offer end-to-end encryption where only you can decrypt files on our servers. Processing requires our systems (and processors such as our AI image-generation provider) to read image content to generate results. Details are in our Privacy Policy.

You represent that you have all rights needed for Your Content and that it complies with these Terms.

5. Content Rules and Permissions

Upload only content you have the right to use. If an upload includes another person, you are responsible for obtaining their permission where required by law—including for synthetic or edited depictions created with the Service.

Do not upload sensitive personal information (for example, government IDs), illegal content, or content that infringes others’ rights. You are responsible for how you use, share, or publish outputs; sharing an output may create separate legal obligations for you.

6. Reports, Removal, and Cooperation

If you believe content on or produced through the Service infringes your rights or violates these Terms, contact us with enough detail for us to locate the material (for example, your account email, job or output description, and URLs if available). We may review reports and, where appropriate, remove or restrict access to content, suspend accounts, or take other action.

We may preserve and disclose information when we believe in good faith that it is required by law, court order, or governmental request, or necessary to protect rights, safety, and the integrity of the Service. Responding to lawful requests does not make us a creator or publisher of user-generated content.

7. Our Intellectual Property and Generated Outputs

The Service, including its design, text, graphics, software, and DRAPAI branding, is owned by us or our licensors. You may not copy, modify, or create derivative works from the Service except as allowed in these Terms or with our prior written consent.

You retain ownership of the rights you have in Your Content. To the extent permitted by applicable law, you may use the outputs you generate through the Service for personal or commercial purposes, subject to your plan, applicable law, and these Terms (including Acceptable Use and Content Rules). We do not claim ownership of Your Content. We do not use your generated outputs for advertising or marketing, or to train or fine-tune generative AI models.

8. Payment and Subscriptions

Paid plans are billed according to the pricing and billing cycle shown at sign-up or in the app. Fees are non-refundable except where required by applicable law (including any mandatory consumer withdrawal or refund rights) or as stated in an applicable refund policy or by the relevant app store. Subscriptions may renew automatically unless cancelled before the renewal date. Price changes apply prospectively. Where required by applicable law, we will provide advance notice and any applicable cancellation or termination rights. Taxes may apply depending on your location.

9. App Store Purchases

If you purchase a subscription through Apple’s App Store or Google Play, the platform provider may process payments and manage refunds and cancellations under its own terms. If there is a conflict between platform terms and these Terms regarding billing, the platform terms will apply to the extent required.

10. Disclaimers

The Service is provided “as is” and “as available.” We do not warrant that it will be uninterrupted, error-free, or fit for a particular purpose. Virtual try-on and AI-generated results are for illustration and inspiration only and do not guarantee real-world fit, colour, or appearance. You use the Service at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, DRAPAI and its affiliates, officers, and employees are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, or profits, arising from your use of the Service. Subject to the foregoing, our total liability for any claims related to the Service shall not exceed the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer protections. Some jurisdictions do not allow these limitations; in such cases they apply only to the extent permitted.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access or account if you breach these Terms; engage in fraud, abuse, or misuse of the Service; create security or legal risks; if required by law; or if we discontinue the Service or a material part of it. If you have questions about a suspension or moderation decision, contact us at [email protected]. On termination, your right to use the Service ends. Provisions that by their nature should survive (e.g. disclaimers, limitation of liability, dispute resolution) will survive.

13. Changes to the Terms

We may update these Terms from time to time. We will post the updated version on the website and/or in the app and update the “Last updated” date. Material changes may be communicated by email or in-app notice. Continued use of the Service after changes constitutes acceptance of the updated Terms, except where applicable law requires a different process or gives you additional rights. If you do not agree, you must stop using the Service.

14. General

These Terms form the entire agreement between you and DRAPAI regarding the Service. If any part of these Terms is held to be unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision will not constitute a waiver of that right or provision.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets.

These Terms and your use of the Service are governed by the laws of the Republic of Türkiye, without regard to conflict-of-law principles, except that mandatory consumer protection laws applicable to you in your country of residence will continue to apply where required by law.

Nothing in these Terms limits any mandatory rights or remedies available to consumers under applicable law. For consumer disputes, the courts and other dispute-resolution authorities having jurisdiction under applicable mandatory consumer-protection laws will have jurisdiction.

Where Turkish law applies and a dispute is subject to the jurisdiction of Turkish courts, the competent Consumer Court or other competent authority will be determined in accordance with applicable Turkish procedural and consumer-protection law. Nothing in these Terms is intended to prevent a consumer from bringing a claim before a court or authority that has mandatory jurisdiction under applicable law.

15. Operator and Contact

Operator: Demirhan Kul. Business address: Yeni Mahalle Caddesi No:98, Daire: 1 Kat: 1, Sarıyer 34450, Türkiye.

Legal contact: [email protected]. Privacy contact: [email protected]. You can also use our contact form.